CUSTOMER SUPPORT
Warranty, returns and refunds
Confirmed carts include an 18-month warranty, subject to the written coverage and exclusions supplied with the order.
Warranty support
Contact Easy Golf Easy Drive promptly on WhatsApp with the invoice number, cart details, description of the fault, photographs or video and any relevant service records. Do not authorize third-party repairs before receiving instructions if this may affect warranty coverage.
30-day returns and exchanges
We accept returns and exchanges of defective and non-defective golf carts within 30 days of delivery. New and slightly used products are eligible when returned with all supplied accessories, documents and keys. Non-defective carts must be in their original condition without damage beyond reasonable inspection.
How to return a cart
Contact us before returning a cart. You may return it to our store or use the collection and delivery service arranged by Easy Golf Easy Drive. We provide the return instructions and cover the return-delivery cost.
Fees and refunds
There is no restocking fee. Once the returned cart has been received and inspected, approved refunds are processed to the original payment method within 7 days.